1. Shipment and Delivery
Kindly note that it is stated on the website that delivery estimates are just estimations and we do not guarantee that every delivery will arrive within the mentioned/stated time period. Coatsnmore can not be held responsible for delays which is beyond our control including but not limited to :
- Service strikes, riots, invasions, terrorist attacks or threats of terrorist attack, natural calamities, floods, natural disasters, fires, epidemics, public strikes or failure of telecommunication networks, postal/courier delays, or logistics delays. We will inform you about the delay through the registered mail/communication channel. If there is a chance of substantial delay, you may cancel your order and the refund process will be initiated for any product that is already paid but not received by you.
- If you are not available when the product is delivered and the product can not be posted to you through your letterbox the courier partner will notify you about the delivery attempt and fix/reschedule the date and time of delivery.
- We reserve the right to refuse an order any time if an item unexpectedly goes out of stock or the company decides to stop selling an item.
- Shipping policy: We offer all India delivery but certain areas might be enforced for non-delivery. Please check or contact customer service to confirm if delivered to your location.
- Order processing: All the successfully placed orders are processed within 5 days. You will receive a confirmation email with a link that helps you track your order after the shipment of your orders.
International shipment :
- Shipping Destinations: We provide international shipping to selected countries. Please check or contact customer service to confirm if delivered to your location.
- Shipping Costs: International shipping costs vary based on the selected countries/destination, size of the package, and weight. The shipping cost is calculated at checkout and may include additional/extra handling charges.
- Customs Duties and Taxes: The item price or the shipping cost doesn't include Import duties, taxes, and customs charges. You are responsible for paying these charges upon delivery. You can check with your country's customs office to determine these additional costs before placing an order.
- Restricted Items: We may restrict or prohibit certain items from international use due to local regulations. We reserve the right to cancel any such order that contains restricted items.
- Order Cancellations: Orders can only be canceled before dispatch. Once an order is dispatched, it cannot be canceled.
- Lost or Damaged Packages: We are not liable for any lost or damaged packages that occur during international shipment. You must choose a reliable shopping agent that includes insurance.
- Fraud Prevention: We may require additional verification or documentation for security reasons. We reserve the right to cancel any order if we find anything suspicious.